How can our team help?
Send a marketplace, privacy, content, partnership, or website inquiry through the form below. Questions about an existing loan account must be handled by the lender shown in your agreement.
Updated September 2, 2026.
Choose the reason for contacting us.
The selected purpose helps route your message. This form is for general support only and is not part of the loan application.
Do not enter a Social Security number, bank-account number, password, date of birth, or upload identity documents. Use the secure application for application data.
Open secure applicationUse the right path for faster assistance
Marketplace support cannot change a lender decision or manage an existing lender account.
- Marketplace support
- Use the inquiry form
- Existing loan account
- Contact the lender
- Privacy or correction
- Select the matching purpose
- Application information
- Use the secure application
Choose the purpose that best describes your question so it reaches the right review queue.
The lender shown in your agreement handles payments, payoff, servicing, and account decisions.
Include the relevant page or request details, but never include sensitive financial information.
Do not place Social Security, bank-account, password, or identity-document information in this inquiry form.
Find the page that answers the next question
Use the FAQ for common borrower questions, policy pages for formal details, and the secure application only when you are ready to begin a rate check.
Contact and support FAQ
- Can support approve or fund my loan?
- No. Credit N Lending is a marketplace. A matched lender or lending partner makes final underwriting, approval, funding, and account decisions.
- Should I include my Social Security number or bank details?
- No. Never place Social Security numbers, bank-account details, passwords, or identity documents in the inquiry form. Use the secure application flow or contact the lender handling an existing loan.
- Who handles questions about an existing loan?
- Contact the lender shown in your loan documents or lender portal. That lender manages payment, payoff, account, and servicing questions.
- How can I report a website, content, or disclosure issue?
- Choose the website-issue or content-correction purpose and include the relevant page URL with a clear description. The team reviews material reports under the published editorial standards.